Norah is a respected and accomplished senior executive with 30+ years in the financial services industry, currently serving as the President & CEO of Kawartha Credit Union.  She has extensive experience in retail banking and wealth management, business strategy, product management, operations, operational risk, and transformational change. She has led significant bank P&L businesses, developed innovative products to drive growth, championed enterprise-wide transformation, and managed large-scale operations.

A strong, people-focused leader, Norah builds high-performing, engaged teams and drives long-term success.

Kawartha Credit Union serves over 58,000 members in Ontario and has over $2.2 billion in assets. Learn more: Kawartha Credit Union.

Ken Shea has been President & CEO of East Coast Credit Union since July 2011, leading the organization through significant growth, with assets now exceeding $1.4 billion. With over 30 years of experience in the financial services industry, he has been recognized among Atlantic Canada’s Top 50 CEOs by Atlantic Business Magazine and inducted into the Top 50 CEO Hall of Fame.

Under Ken’s leadership, East Coast Credit Union has earned multiple accolades, including recognition as a Top Employer. In 2024, it received the inaugural Nova Scotia Works Employer Inclusion Award. Nationally, the credit union has been honoured with prestigious awards such as the CCUA National Credit Union Award for Sustainability and Corporate Social Responsibility and the CCUA National Award for Community Economic Development, among others.

Ken’s commitment to excellence, innovation, and community impact continues to drive East Coast Credit Union’s success and reputation as a leader in the credit union sector.

East Coast is the largest credit union in Nova Scotia. It serves over 50,000 members and has over 1.6 billion in assets. Learn more: East Coast Credit Union.

Kathryn Davis is President and CEO of Valley First Credit Union, one of the Central Valley’s leading financial service providers, where she is committed to delivering banking services with a purpose. As a credit union veteran, she has spent nearly 30 years working in financial cooperatives as a consumer advocate for affordable financial products, access to fair credit, and affordable housing. Her passion for financial health started during her early years in credit union marketing.

Kathryn holds a Bachelor of Arts degree from the University California of Riverside and a Master of Arts degree from Chapman University. She also holds a Certified Chief Executive designation through studies from The Wharton School, University of Pennsylvania, Samuel Curtis Johnson Graduate School of Management, Cornell University, and Darden, University of Virginia.

Valley First Credit Union in California serves over 80,000 members and has over $1 billion in assets. Learn more: Valley First Credit Union.

A trusted authority on the application of neuroscience for leadership, Sandra founded the eLeadership Academy in 2012 to help credit unions worldwide build a leadership force for good. She has dedicated her career to the CU system, having served almost two decades in executive roles including VP People & Culture, COO, and acting CEO. 

Sandra holds a Master of Arts in Leadership from Royal Roads University, a Certified Executive Coach (PCC) designation, a Certificate in NeuroLeadership, and the Chartered Professional in Human Resources (CPHR) and SHRM-SCP human resource designations. Author of Your Mother Was Right: 15 Unexpected Lessons About Leadership and the Brain, Sandra supports credit union leaders through her online programs and workshops, and as associate faculty for two universities. She was a founding co-chair for the CCUA National Young Leader Committee and is a past recipient of the Canadian National CU Young Leaders Award and the WYCUP award. 

Exclusive to credit unions, eLeadership Academy™ is the only online training solution that provides accessible, actionable training to develop high-performance CU leaders. Learn more: eLeadership Academy.

Shona is the principal at McGlashan Consulting Inc., specializing in values-based governance, EDI in leadership, and workplace mental health and wellbeing. She is a senior leader with over 25 years of experience heading governance, public affairs, diversity and inclusion, and workplace mental health functions on both sides of the Atlantic. She is a Fellow of the Chartered Governance Institute, a governance thought leader, and a sought-after speaker and facilitator. Shona is the recipient of Governance Professionals of Canada’s 2023 Governance Professional of the Year award.

Shona’s most recent executive roles were VP Governance & Corporate Secretary at Vancity Credit Union, where she also led the organization’s mental health strategy, and Chief Governance Officer at Mountain Equipment Co-op. She began her career advising the Speaker, MPs, and parliamentary committees in the UK’s House of Commons.

Shona is the board chair at Pain BC and vice-chair and Governance Committee chair at Bard on the Beach. She is a parent of teenagers, voracious reader, Gaelic learner, and student of mindfulness. 

Learn more: Shona McGlashan.

Ben is one of the Co-Founders of WIRTH Hats. He started WIRTH Hats in honour of Jakob Wirth and Philipp Altenburg, two friends who left this world far too early. Outside of WIRTH Hats, Ben has led leadership and team development workshops in a variety of countries, including Canada, US, Germany and Denmark. He is the creator of Ben Miller Workshops and a consultant at Refinery Leadership. Ben holds a Master’s degree from Copenhagen Business School’s (CBS) Organizational Innovation and Entrepreneurship program, has trained at improv theatres in Chicago, New York and Los Angeles, and earned a certificate in the Foundations of Neuroleadership and Brain Based Coaching.

Learn more: WIRTH Hats.

Erin Harris is a highly sought after leadership coach, facilitator and keynote speaker. She has guided over 250 global leaders through their battles with imposter syndrome and self-doubt, transforming these universal challenges into stepping stones for growth. Her groundbreaking Confident Leader framework emerged from years of hands-on work with those who courageously confronted their inner critics. While her credentials from the University of Oxford and Henley Business School open doors, it's the success stories of transformation from her coaching clients and partner organizations that truly fuel her passion. What sets her apart isn't just her expertise, unique style and approach – it's her lived experience navigating the same doubts her clients face. Many coaches can say, “You can be like me.” Few can truly say, “I understand you - because I’ve been where you are."

As much as she loves speaking and coaching, her most cherished roles are as a mum and wife.

Erin brings a truly unique perspective as both an active thought leader in the Canadian credit union system and wife of BEEM Credit Union CEO, Brian Harris. Her deep industry insight, combined with a dynamic forward thinking approach, makes her an invaluable voice in shaping the future of credit union leadership.

Learn more: Erin Harris Leadership.

Trisha Miltimore is an international speaker and Certified Management Consultant dedicated to empowering teams, leaders, and individuals to engineer deeply satisfying life experiences. As a mother of four and the lead Passion Igniter at Contagious Leadership Training, she intimately understands the challenges of balancing work, life, and personal fulfillment. Trisha specializes in WorkLife Synergy, productivity, impactful leadership, and confident communication, offering curated strategies that promote personal and professional flourishing. Her engaging presentations, workshops, and keynotes are known for their relatable insights and practical guidance, inspiring audiences to elevate their WorkLife experience. Beyond her speaking engagements, Trisha is a thought leader on Impact Leadership, hosting the Passion for Impact Podcast. She is also an advocate for socially responsible business practices, reflecting her commitment to meaningful and sustainable success.

Learn more: Passion Igniter.